You may obtain repeat prescriptions (if your doctor agrees) in the following ways:
- Telephone the surgery after 10:00 and before 15:00 - Monday to Friday to place a request as long as you are clear what you need to order.
- Written requests should be made by using the right hand side of your prescription form which can be placed in the prescription box in reception. We are happy to receive postal requests which will take 48 hours to process after their receipt.
- You can now also order repeat prescriptions online. Follow the link at the top of this page to complete a simple registration.
- Repeat prescriptions can be taken by the patients to any pharmacy. Our local pharmacies do offer to collect prescriptions from the surgery but this must be requested by the patient.
Patients on repeat medication will be asked to see a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications and notification should appear on your repeat slip. Please ensure that you book an appropriate appointment to avoid unnecessary delays to further prescriptions.
Please allow two full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.
NEW WAY OF WORKING
CBC Health's Pharmicus division have been working with Grange Road Medical Practice, to develop a bespoke service for the Practice. As a Practice we have always had a Pharmacist and Technician working in the practice. All of CBC Health's pharmacists and technicians are fully trained and all pharmacists are registered with the General Pharmaceutical Council.
We have been working behind the scenes to develop a full prescribing support service to Grange Roads clinicians and patients. This team will action all medication changes requested by secondary care, and will support the clinicians in dealing with any prescription queries that are raised by patients and pharmacies. This could result in a call from a member of CBC's Pharmicus team, please support them as you would the clinicians at Grange Road. The pharmicus team are based at CBC Health's head office at Queens park, Team Valley, Gateshead. The Pharmicus team are bound by the same rules of confidentiality as all staff at Grange Road.
If you have any queries with regards to this new service please contact Alyson Wilson or Barbara Reay at ngccg.A85620@nhs.net