Welcome to Grange Road Medical Practice.

Update on the Covid-19 Booster Programme

We are unable to book covid vaccinations, patients need to book their own vaccinations using the link here or phone 119

Please keep our phone lines clear for patients who need medical assistance.

'Our Mission Statement'

Grange Road Medical Practice is committed to delivering the best possible healthcare, in a safe and caring environment for all of its patients.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Update

'Practices are open, The pandemic still means precautions continue reducing our capacity to see face to face patients. All practices are ensuring those patients who need face to face appointments get them. Government mandate precautions continue in the NHS such as social distancing in waiting rooms. This means we can not offer all patients directly book face to face appointments. Many are finding that telephone appointments and e-consults (available from practice websites) are meeting their needs in a much more convenient way allowing those limited numbers of face to face appointments to be used by those who need them. We thank everyone for their understanding at this time of great pressure for the NHS.

E-consult

Click below to access our eConsult service right at your fingertips. This service allows you to submit your symptoms and requests online. You can also access self help information and check your symptoms.

Fair Processing Notice

Please use the following link to view our Fair Process Notice https://www.qegateshead.nhs.uk/fairprocessing

General Data Protection Regulation (GDPR)

Important Notice:

We have adopted the guidance issued by NHS Digital in relation to the use of your information during the Covid-19 outbreak, and will process confidential patient information in line with the notice served under Regulation 3(4) of the Health Service (Control of Patient Information) Regulations 2002 (COPI), which states:

The health and social care system is taking action to manage and mitigate the spread and impact of the current outbreak of Covid-19. Action to be taken will require the processing and sharing of confidential patient information amongst health organisations and other bodies engaged in disease surveillance for the purposes of research, protecting public health, providing healthcare services to the public and monitoring and managing the Covid-19 outbreak and incidents of exposure.

ICO registration - Information Commisioner's Office - Reference number Z5014607

CQC

To view our CQC page please use the following link https://www.cqc.org.uk/location/RR7NQ

********

Note for Patients telephoning the surgery

Please note all of our telephone calls are now recorded for training and monitoring purposes.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

If you would like to see what services and groups are in and around the Gateshead area please look at the following website:

http://www.ourgateshead.org

(Site updated 05/04/2022)

For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.