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'Practices are open, The pandemic still means precautions continue reducing our capacity to see face to face patients. All practices are ensuring those patients who need face to face appointments get them. Government mandate precautions continue in the NHS such as social distancing in waiting rooms. This means we can not offer all patients directly book face to face appointments. Many are finding that telephone appointments and e-consults (available from practice websites) are meeting their needs in a much more convenient way allowing those limited numbers of face to face appointments to be used by those who need them. We thank everyone for their understanding at this time of great pressure for the NHS.                                                   

Welcome to Grange Road Medical Practice. 

                                                                    

Grange Road surgery is open for booked appointments only.  If you need to contact us please use Grange Road telephone number as usual. Please DO NOT attend the surgery unless you have been advised to by the surgery staff

If you require general advice please telephone the surgery or use the econsult button below. 

grange road

 

Share your thoughts and help us build a better website

 

We’re working with other GP practices across Newcastle and Gateshead on an exciting new project to make our websites better for patients.

 

By telling us what you think, you can help us build new, modern, engaging websites that are easier to use, and prioritise what is important to you.

 

We’d like as many patients as possible to be involved. Will you spare 10 minutes to share your thoughts?

 

Even before COVID, we were all living more and more of our lives online. Being connected to the internet gives us all instant access to a world of information and services.

 

The NHS is no different – with a wide range of quick, efficient and informative online services. Many people prefer the speed and easy access, but we know for others, finding the information or the right service in the first place can be difficult.

 

This project is about making it easier for more people to get quicker, better access to their GP and the wider NHS.

 

As your GP Practice, our website needs to have the features and functions that you want, and be written and styled in a way that you like. That’s why we’re asking for your opinions and ideas.

 

Take the survey and tell us how you like to use the internet, what websites and apps you like – or don’t – and why. What makes you go back to a site regularly, or what annoys you most? How do you want your GP’s website to sound – friendly or formal? Matter of fact or with a bit of personality?

 

All of these things will help us develop websites that are suited to your needs and preferences.

 

Follow the link to complete the survey, it should only take about 10 minutes.

 

We want the results to represent all patients. So please feel free to share this survey with your friends, family and any local community groups you might be involved in. Everyone who uses our services has their own ideas and perspective to add.

 

As a thank you for your time, when you submit your completed survey, we’ll enter you into a prize draw. Each week we’ll pick a lucky winner to receive a £50 gift card.

 

Just remember to add your name and email address if you would like to be entered into the draw. None of your information or answers will be used to identify you. You’ll only be contacted if you win a prize. No information will be passed to anyone outside the NHS

For information on coronavirus (covid-19) please click on the link below

NHS information

During covid-19 , please click on image below for up to date information on a variety of topics

Specific conditions

For the latest surgery information and advice, including fit notes during isolation, please click here
  


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Note for Patients telephoning the surgery

Please note all of our telephone calls are now recorded for training and monitoring purposes.

Prescriptions

As from Wednesday 6th February 2019 the practice will no longer accept the right hand side of the prescription request. Patients will need to ring the practice and leave a message on the prescription line or alternatively you can register for on line access.

If you have any queries regarding this please let us know. Thank you

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

If you would like to see what services and groups are in and around the Gateshead area please look at the following website:

http://www.ourgateshead.org

General Data Protection Regulation (GDPR)

Important Notice:
We have adopted the guidance issued by NHS Digital in relation to the use of your information during the Covid-19 outbreak, and will process confidential patient information in line with the notice served under Regulation 3(4) of the Health Service (Control of Patient Information) Regulations 2002 (COPI), which states:
 
The health and social care system is taking action to manage and mitigate the spread and impact of the current outbreak of Covid-19. Action to be taken will require the processing and sharing of confidential patient information amongst health organisations and other bodies engaged in disease surveillance  for the purposes of  research, protecting public health, providing healthcare services to the public and monitoring and managing the Covid-19 outbreak and incidents of exposure.

New Data Privacy Laws

Fair Processing Notice

Covid-19 and your information

How the NHS and Care services use your data

 

 

 
 
 
 
 

(Site updated 06/10/2021)
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